DataXchange SMTP Without Authenticatoin

DataXchange SMTP Without Authenticatoin

DataXchange requires you to enter a username and password even if the SMTP settings provided to you do not call for authentication, see below for some options. 
  1. First, try entering any username and password.
    1. Test by creating a new account and use your contacts email address.
    2. If no email after 5 minutes, check their email logs to see why it did not work. 
    3. If no logs, check your SMTP settings and try again
  2. Second, try entering a valid username, but any password
    1. Test by creating a new account and use your contacts email address
    2. If no email after 5 minutes, check their email logs to see why it did not work as it is likely their email server requires a valid username and password
    3. If no logs, check your SMTP settings and try again
  3. Third, try using Gmail as the SMTP server
    1. Do this by creating a Gmail account and using their SMTP settings
    2. Test by creating a new account and use your contacts email address
    3. If you receive an email, their SMTP settings are not correct

    • Related Articles

    • Troubleshooting DataXchange Machine Connection

      Overview There are some things that may be troubleshot in Scytec DataXchange without having to dive too deep into the nitty-gritty of expressions and such. Attempt to Ping the Machine First thing you can try, is to attempt to ping the machine. To ...

    • How to Update DataXchange Constants

      Overview Constants are values used in expressions. They allow you to update a value without touching an expression. They can be used across multiple expressions and will update in real time. The most common use of Constants is with timers. ...

    • DataXchange Invalid Credentials Supplied

      DataXchange requires two sets of credentials to log in. The Account and Application credentials are often confused for each other.  Types of Credentials The Account credentials are located in the Account menu. The Account Number and Account Password ...

    • DataXchange RTV Configuration Recommendations

      Overview Setting up a RTV dashboard is almost a requirement to a successful implementation of Scytec DataXchange. This article provides recommendations for PC settings and DataXchange configurations to ensure a reliable RTV dashboard.  PC ...

    • Scytec DataXchange System Requirements

      DataXchange Service Minimum Requirements Desktop OS: Windows 10 64 bit or greater with latest Windows updates Server OS: Windows Server 2016 or greater with latest Windows updates Can be a physical or virtual machine 2 GHz Core i5 or Xeon Processor ...