How to Install and Configure the Scytec DataXchange Service

How to Install and Configure the Scytec DataXchange Service

Overview

This article will install and configure the Scytec DataXchange (DX) Service. 

Requirements

  1. Local Administrator Rights
  2. DataXchange URL (e.g. dx2.scytec.com)
  3. DataXchange Account Number
  4. DataXchange Account Password
The DataXchange Account Number and Password can be obtained from your Account Executive or a SFA technician.

Preparation

  1. Download the Scytec DataXchange Service (link)
  2. Review the minimum requirements (link)

Install and Configure the Scytec DX Service

  1. Extract the files, then run setupDXService.exe
  2. Click Options
  3. Fill out URLAccount Number and Account Password
  4. Check the box to agree to the license terms and conditions
  5. Click OK
  6. Click Install

Restart the Scytec DX PCS Service

  1. Open Windows Services
  2. Locate and restart "Scytec DataXchange PCS Service"

Troubleshooting

If the installation fails or locks up, try one of the following:
  1. Try again, but under options uncheck "Start Services", then once its installed, manually start the service
  2. Check if HTTP Port 80 is being used by something else on the PC such as a web server
    1. Either remove the conflict or change the HTTP Port to something else such as 81

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