Why is Scytec DataXchange generating an error message?

Why is Scytec DataXchange generating an error message?


DataXchange is giving long, verbose error messages when attempting a given operation, or if the ODI screen is erroring out or simply not cooperating.


  1. The following files can be deleted
    1. C:\Users\[user]\AppData\Local\scytec\PCS\PCS.user.config
    2. C:\Users\[user]\AppData\Local\scytec\PCS\DataEntryConfiguration.config
  2. This will delete the user configuration, and/or the ODI configuration, for a given PC. Generally this will clear the vast majority of verbose error messages produced by the software.

    • Related Articles

    • DataXchange ODI Error DXServiceNotAvailabe.Error

      Problem When trying to run ODI, you receive DXServiceNotAvailable.Error Reason This can be for one of two reasons. The most common, the DataXchange (DX) Service is not available. The second is due to having more than one DX Service Solutions Do the ...
    • Scytec DataXchange Onsite Preparation

      Overview To help prepare for your onsite Scytec DataXchange installation, it is recommended you read the following article. The technician will implement features detailed in the scope. Feel free to ask a SFA technician any questions. DataXchange ...
    • How to Install Scytec DataXchange

      Overview The Scytec DataXchange application is installed from the internet. An already established account and user is required to log in. This article applies to cloud customer only. Requirements .NET Framework v4.7.2 Internet Access DataXchange ...
    • How to Access Scytec DataXchange Data Display

      Overview Scytec DataXchange Data Display is a browser-based application to access charts, real-time dashboards, and some reports. It can be accessed from any browser, desktop or mobile. On-premise customers must go to their respective web servers; ...
    • How to Install and Configure the Scytec DataXchange Service

      Overview This article will install and configure the Scytec DataXchange (DX) Service. Requirements Local Administrator Rights DataXchange URL (e.g. dx2.scytec.com) DataXchange Account Number DataXchange Account Password The DataXchange Account Number ...