Why is Scytec DataXchange generating an error message?

Why is Scytec DataXchange generating an error message?

Problem

DataXchange is giving long, verbose error messages when attempting a given operation, or if the ODI screen is erroring out or simply not cooperating.

Solution

  1. The following files can be deleted
    1. C:\Users\[user]\AppData\Local\scytec\PCS\PCS.user.config
    2. C:\Users\[user]\AppData\Local\scytec\PCS\DataEntryConfiguration.config
  2. This will delete the user configuration, and/or the ODI configuration, for a given PC. Generally this will clear the vast majority of verbose error messages produced by the software.

    • Related Articles

    • Why am I getting a "login attempt failed..." error when logging into Scytec DataXchange?

      Problem When launching the Scytec DataXchange desktop application for the first time and after confirming all credentials are correct, the following error message appears; "The login attempt failed due to invalid account credentials". Reason In most ...

    • DataXchange Application cannot be started Error

      Problem When trying to launch Scytec DataXchange, an error message appears, "Application cannot be started. Contact the application vendor." Solution Uninstall Scytec DataXchange, then delete %LOCALAPPDATA%\apps\2.0 folder

    • DataXchange ODI Error DXServiceNotAvailabe.Error

      Problem When trying to run ODI, you receive DXServiceNotAvailable.Error Reason This can be for one of two reasons. The most common, the DataXchange (DX) Service is not available. The second is due to having more than one DX Service Solutions Do the ...

    • Scytec DataXchange System Requirements

      DataXchange Service Minimum Requirements Desktop OS: Windows 10 64 bit or greater with latest Windows updates Server OS: Windows Server 2016 or greater with latest Windows updates Can be a physical or virtual machine 2 GHz Core i5 or Xeon Processor ...

    • Scytec DataXchange Onsite Preparation

      Overview To help prepare for your onsite Scytec DataXchange installation, it is recommended you read the following article. The technician will implement features detailed in the scope. Feel free to ask a SFA technician any questions. Minimum ...