Common Issues
What is "open of \\.\COM## failed with 5 [Access is denied.]" error in Predator DNC?
Problem The logs in Predator DNC show a failed with 5 error. Reason Indicates the COM port is in use and unable to be opened by Predator DNC. Solutions Occasionally some network-based devices do not release the port fast enough causing a false error; ...
What is the PDNC: Unable to create directory error?
Problem When launching Predator DNC, an error message appears saying "PDNC: Unable to create directory". Reason In most instances, the temp folder is used without a numbered directory, but due to permissions Windows may require one. If one is ...
Why does a Fanuc get a BG0002 TV Error when transferring with FOCAS Terminator?
Problem When Predator DNC sends a program to a Fanuc via FOCAS Terminator, the control throws a BG0002 TV ERROR alarm. Reason TV Check is on. Solution Change parameter 0000 bit 0 (TVC) to 0.
What is WSAEADDRINUSE Error in Predator DNC
Problem When opening a command with a Server Terminator, the error log shows "Socket(OpenPassive): Retrying WSAEADDRINUSE error" and "Socket(OpenPassive): bind socket error 10048". Reason Predator DNC is unable to open the TCP socket. Solution Check ...
Getting Unable to authenticate to Secure DNC error in Predator DNC
Problem Unable to send to a Windows Based CNC control. Looking in Predator DNC logs, "Unable authenticate to Secure DNC Failed to initialize clientSocket for Login. Socket Message:SDncSocket:InitializeClientSocket:Unable to establish connection port ...
What is "open of \\.\COM## failed with 2" error in Predator DNC?
Problem The logs in Predator DNC show COMPORT: open of \\.\COM## failed with 2 [The system cannot find the file specified.] Reason This is usually due to a missing driver or the COM port does not exist. Solutions Install the drivers for the hardware
What is "open of \\.\COM# failed with 59" error in Predator DNC?
Problem The logs in Predator DNC show the 59 error. Reason This is usually a simple network or power issue. To keep it simple, Predator DNC is unable to communicate with the hardware. Solutions Check the network connectivity by attempting to ping the ...
How to Check the Version of Predator DNC
Overview Knowing the version of Predator DNC that is installed on a computer will aid the SFA Technical Support team. Checking the Version of Predator DNC Launch Predator DNC Go to Help > About Predator... You version will appear in a Window, please ...
Why does Predator DNC splits the file into DNC0, DNC1, etc?
Problem Predator DNC is saving the uploaded (CNC to PC) program in multiple files. The first one is saved with the correct name, but does not have the entire program. The rest of the program is saved in the DNCX naming, e.g. 123.nc DNC0.nc DNC1.nc, ...
Why is the Predator DNC service not starting up?
Problem The Predator DNC Service is unable to start or it has stopped suddenly with no apparent explanation. Reason Licensing is the likely culprit, but Windows user permissions can also prevent the service from starting Solutions Try the following ...
Why is Predator DNC v11 not able to open after installation?
Overview If you installed Predator DNC v11 and it will not open after the installation, review this article to fix the Registration Information dialog. Registering DLL for Predator DNC Open an elevated command prompt (administrator) In the start menu ...
Why am I getting “Too Many Active Commands” message in Predator DNC logs?
Overview Predator DNC is trying to open more ports than you are licensed for. You either have too many machines configured or you have more then one PXP configuration file open. If you do have too many machines/commands configured, request an upgrade ...
What is "open of \\.\COM## failed with 1450" error in Predator DNC?
Problem The logs in Predator DNC show the 1450 error. Reason This is usually a simple network or power issue. To keep it simple, Predator DNC is unable to communicate with the hardware. Solutions Check the network connectivity by attempting to ping ...
What is Low Level Error 5?
Problem Low Level Error 5 is in the Predator DNC logs Reason Access denied Solution Check the file permissions and ensure the logged-in user has permissions for that file
What is Low Level Error 2?
Problem Low Level Error Number 2 is in the Predator DNC logs Reason Predator DNC is unable to locate the file Solutions The file could not be found Verify the file name is typed correctly and the file exists Check the directory and the extension ...