How to License Predator Products

How to License Predator Products

Overview

The following article explains how to license Predator products. This will describe how to go from a temporary license to a permanent license, a permanent license to a temporary license, change a permanent or temporary license, extend a temporary license, and upgrade to a new license version (i.e. 0A... to 0B...).
To license a Predator FLM server, please read the following article instead (link)

Requirements

  1. Local Administrator Rights
  2. Serial Number and Access Code
  3. For floating licenses (FLM) only, Server and Port

Licensing a New Installation

  1. Locate the shortcut to launch your Predator application
  2. While holding the Shift key, right click the Predator shortcut and click Run as administrator
  3. Upon success, the Registration Information screen will appear
  4. Fill out Name and Company
  5. Copy and paste Serial Number and Access Code into applicable fields
  6. Leave License Type set to "Unknown"
  7. Click OK when done

  8. Upon success, the Predator application will launch

Change or Update a Predator License

  1. If going from a temporary to permanent license that is not floating, plug in the USB SIM now
  2. Close all open Predator applications
    1. If licensing Predator DNC and its running as a Windows Service, stop the service before proceeding
  3. Locate the shortcut for the Predator application, but do not launch
  4. While holding the Shift key, right click the shortcut and click Run as administrator
  5. If asked to log in, do so now
  6. For Predator DNC only, go to Command Cancel All..., all other applications can skip this step
  7. Go to Options Upgrade...
  8. Fill out Name and Company
  9. Copy and paste Serial Number and Access Code into applicable fields
  10. Choose one of the following licensing methods based on your environment 
    1. SIM, either temporary or permanent, most common
      1. Set License Type to "Unknown"
    2. Floating Licenses (FLM)
      1. Set License Type to "Floating License Manager"
      2. Enter FLM server hostname or IP address in Server field, usually same as Predator DNC server
      3. Enter FLM TCP Port in Port field, usually 50000
  11. Click OK when done

  12. Upon success, the Predator application will remain open

Troubleshooting

The following articles require a Shop Floor Automations Portal account. When prompted, create an account to gain access to the articles.
  1. SIM Wrapper Error 5 is a common error, see the following article for more information (link)
  2. SIM Wrapper Error 14 is a common error, see the following article for more information (link)
  3. If using FLM to license, see the following article for more information (link)

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