Overview

Requirements

1. DHCP Server
   
2. Static IP Address, Subnet Mask, and Gateway
   

The ConnectPort hub uses DHCP to obtain an IP address upon initial configuration, but we switch to a static IP address during the configuration process. 

Configure the Digi ConnectPort Hub

If this is a previously used hub, please factory reset (How to Factory Reset Digi ConnectPort TS 8 & 16)

1. Connect the ConnectPort hub to the Ethernet port
2. Power up the ConnectPort hub
   
3. Download and run Digi Device Discovery (link)
   
4. If you are on the same subnet as the hub, it should appear in the list. If not, you will need ask your network administrator for the IP
   
5. Double click the device found in Digi Device Discovery, this will open a browser
   
6. Login
   
1. Username: root
   
2. Password: can be found on the white label on the bottom of the unit
   
7. Click Login
   
1. 
   
8. Click Serial Ports found under "Configuration"
   
9. Click Port 1
1. 
   
10. Select RealPort
    
11. Click Apply
1. 
   
12. Click Return to Serial Ports
    
1. 
   
13. Click Copy... for Port 1
    
1. 
   
14. Check all boxes (16 port hubs will have 15 checkboxes)
    
15. Click Apply
    
1. 
   
2. When done correctly, all ports will say "RealPort" in the Profile column
   
3. 
   
16. Click Network found under "Configuration"
    
17. Select Use the following IP address:
    
18. Fill out your IP Address, Subnet Mask, and Default Gateway
    
19. Click Apply when done
    
1. 
   
20. Click Apply to confirm the changes, device should reconnect using the new IP address after 15 seconds
    
1. If it does not connect after 15 seconds, either run Digi Device Discovery or type the new IP address in your browser URL bar
21. Login the same as step 6
    
22. Click Reboot found under "Administration"
    
23. Click Reboot, this will take 1 minute to complete