How to Update or Change a Predator License

How to Update or Change a Predator License

Overview

The following article explains how to update or change a Predator license. This will describe how to go from a temporary license to a permanent license, a permanent license to a temporary license, change a permanent or temporary license, extend a temporary license, and upgrade to a new license version (i.e. 0A... to 0B...).

Requirements

  1. Local Administrator Rights
  2. Serial Number and Access Code
  3. USB SIM (for permanent license)

Change or Update a Predator License

If going from a temporary to permanent license, plug in the USB SIM now
  1. If going from a temporary to permanent license, plug in the USB SIM (this will need to remain plugged in permanently) 
  2. Close all open Predator applications
    1. If licensing Predator DNC and its running as a Windows Service, stop the service before proceeding
  3. Locate the shortcut for the Predator application, but do not launch
  4. While holding the Shift key, right click the shortcut and click Run as administrator
  5. If asked to log in, do so now
  6. For Predator DNC only, go to Command > Cancel All..., all other applications can skip this step
  7. Go to Options > Upgrade...
  8. Fill out Name and Company
  9. Copy and paste Serial Number and Access Code into applicable fields
  10. Set License Type to "Unknown"
  11. Click OK when done

  12. Upon success, the Predator application will remain open

Troubleshooting

The following articles require a Shop Floor Automations Portal account. When prompted, create an account to gain access to the articles.
  1. Why am I getting a SIM Wrapper Error 5?
  2. Why am I getting a SIM Wrapper Error 14?

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