Scytec DataXchange Onsite Preparation

Scytec DataXchange Onsite Preparation

Overview

To help prepare for your onsite Scytec DataXchange installation, it is recommended you read the following article. The technician will implement features detailed in the scope. Feel free to ask a SFA technician any questions.
Minimum Requirements
Review 

DataXchange Service

The DataXchange (DX) Service is the workhorse and does the actual collection and transmits the data to the cloud securely. The DX Service only needs to be installed on one computer which can be a desktop or server operating system. The DX Service will need internet access.
Alert
The computer that will run the DX Service must be turned on, connected to the network, and online 24/7. 

DataXchange Service Minimum Requirements

  1. Desktop OS: Windows 10 64 bit or greater with latest Windows updates
  2. Server OS: Windows Server 2016 or greater with latest Windows updates
  3. Can be a physical or virtual machine 
  4. 2 GHz Core i5 or Xeon Processor released within the last 3 years
  5. 1 GB of available disk space
  6. 8 GB RAM (16 GB minimum when shared with other business applications)
  7. Microsoft .NET Framework 4.7.2 or greater
  8. Local Administrator Rights

DataXchange Service Preparation

  1. Computer is connected to the company network
  2. Computer is connected to the internet
  3. TCP port 80 is open for incoming connections

DataXchange Desktop Client

The DataXchange client is what most users of DataXchange will install. The DataXchange client is used to configure data collection rules. It will primarly be installed on admins workstations as most data is accessed via a browser.

DataXchange Client Minimum Requirements

  1. Virtually any Windows 10 or greater computer or tablet with latest Windows updates
  2. Microsoft .NET Framework 4.7.1 or greater
  3. 4 GB RAM
  4. If a proxy is used, have the proxy settings available

DataXchange Client Preparation

  1. At least one computer that can communicate with the DX Service computer
  2. Computer is connected to the internet

Data Collection Methods

The data collection method used for this install should have been discussed with your Account Executive. Review the most common data collections methods below and keep in mind it will apply per equipment. If you have any questions, please contact your Account Executive or our support department. 

Fanuc FOCAS Preparation

Info
Most Fanuc i Series CNC machines have networking capabilities and use the FOCAS API. If unsure, review How to Check for Fanuc FOCAS to confirm. 
  1. CNC control has a static IP address available to use
  2. TCP port 8193 is open on the firewall
  3. A network connection is available to use (via Ethernet drop or wireless bridge)

MTConnect Preparation

Info
Some modern CNCs such as DMG Mori and Okuma include MTConnect. Others like Siemens 840D and Mitsubishi controls will require the end user to purchase an Adapter. This should have been discussed with your Account Executive during the quoting process. If you are unsure, please reach out to support@shopfloorautomations.com for help. 
  1. CNC control has a static IP address available to use
  2. TCP ports 7878 and 5000 are open on the firewall (TCP port number may vary)
  3. A network connection is available to use (via Ethernet drop or wireless bridge)

Haas Next Generation Control (NGC) Preparation

Info
Most Haas CNC machines manufactured since 2016 come with the Next Generation Control. If unsure, review How to Identify a Haas Next Generation Control (NGC) to confirm.
  1. CNC control has a static IP address available to use
  2. TCP port 8082 is open on the firewall
  3. A network connection is available to use (via Ethernet drop or wireless bridge)

DMG Mori CELOS Preparation

Info
CELOS controls with Mitsubishi and Fanuc backends include MTConnect by default. CELOS controls with Siemens 840D and Heidenhain built ≈2021 include MTConnect via an IoT Connector. If you are unsure, please reach out to support@shopfloorautomations.com for help. 
  1. CNC control has a static IP address available to use
  2. TCP ports 7878, 5000, and 15404 are open on the firewall (TCP port number may vary)
  3. A network connection is available to use (via Ethernet drop or wireless bridge)

SRCE Preparation

Info
The SRCE supports either an Ethernet connection or Wi-Fi. Downtime associated with the SFA Field Technician wiring the SRC hardware will vary. Depending on availability of electrical schematics, staff’s knowledge of machine, machine accessibility, and machine complexity; we typically anticipate 2-4 hours of downtime. Please contact your Account Executive or our Support Department for more information.
  1. A static IP address available to use
  2. TCP port 502 is open on the network
  3. Either a network connection is available to use or Wi-Fi credentials available to technician
  4. Wiring diagrams/Electrical schematics are available upon request

Other Control Preparation

Info
Controls not listed above but supported by DataXchange direct connection protocols will have unique requirements. It is best to consult with a SFA technician when this applies. 
  1. Control has a static IP address available to use
  2. A network connection is available to use (via Ethernet drop or wireless bridge)

Data Entry Methods

The ODI (Operator Data Interface) screen is used to manually enter data such as downtime reasons, the active part number, good and scrap part counts, user log in/out, or to just trigger events such as sending an email.  The data entry interface can be run within the DataXchange application on a PC, or via an app on Windows, iPad, or Android tablets. The app can be found by searching your respective app store for “Scytec DataXchange ODI”. The device running ODI does not need internet access to enter the data allowing the device to be secure on the shop floor. 

ODI Preparation

  1. ODI PC or tablet is connected to network and can communicate with DX Service computer

Dashboards

DataXchange offers a variety of dashboards to be displayed to the shop floor, offices, break rooms, etc. Data Display offers access to dashboards and Real Time Viewer (RTV) screens via the browser. 

Dashboard Preparation

  1. PC or browser-based signage appliance connected to the internet
  2. Largest TV your budgets and space allows

Information and Items to Have Ready When Technician Arrives

  1. A range of static IP addresses; one for each SRCE and/or network-based CNC machine
  2. Network connection at each machine
  3. SSID and Encryption Key (for SRCEs using wireless functionality only)
  4. List of users to add to DataXchange along with their full name, role, and email address
  5. Shift names, days, and hours
  6. Equipment numbers and preferred names

Typical Installation Plan

    Pre-Installation

    1. A meeting will be scheduled on the first day of installation. The meeting should include key personnel from the IT and Manufacturing departments along with any other personnel needed to support the installation. In some cases, the requirement of all departments may be satisfied by one person. 

    During the Installation

    1. The DX Service and DX Client will be installed and connected to the DataXchange Account. All network connections will be tested. In some cases, this portion will be started prior to the onsite visit. 
    2. Hardware will be installed on equipment. All equipment must be fully accessible to the technician and any delays may require additional onsite time to complete the project. 
    3. Basic training will be conducted with management and operators. 
    4. Administrator training will be conducted with IT and project lead.

    Post-Installation

    1. At the end of the installation, a Service Report will be provided and must be signed off by the project lead. This will include a complete overview of the service performed, including software installation, hardware installation, both user/administrator training details, list any open issues, and recommendations. 
    2. A signed copy of this Service Report shall be returned to the technician as soon as possible.

    Additional Information

    1. If the SFA Field Technician must wait for CNC access, computer access, or any of the above-mentioned requirements, the lost time is billable at our standard service rates. Excessive delays may extend the number of billable days.  The SFA Field Technician has the right to reschedule if the delays are not rectified within a reasonable amount of time. If rescheduling is necessary, the customer is responsible for lost time and travel expenses.
    2. It is assumed the SFA Field Technician will have full access to the equipment, including the ability to power on/off as needed.
    3. All SFA Field Technicians come equipped with steel toe shoes and safety glasses. Any additional requirements must be provided. 
    4. SFA Field Technicians are available to work between the hours of 8AM to 5PM. Unless agreed upon prior to onsite, working hours outside of 8AM to 5PM are considered overtime.
    5. Time spent doing safety orientations, tests, or background checks are considered billable time. 
    6. If an escort is required, any time waiting for an escort is considered billable time. 

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