FAQs
How to Create a Generic Predator PDM Shop Floor User
Overview Predator PDM requires authentication, and some deployments require a generic user for the shop floor. Requirements Review How to Manage Predator PDM Users Review How to Assign Permissions to a User or User Group Review Predator PDM ...
How to Ping from a Fanuc Control
Overview Pinging from the Fanuc control is an important troubleshooting step to determine of the CNC machine can talk to the network and/or a computer. Controls Fanuc 0i-MD, 0i-TD, 0i-MF, 0i-TF Fanuc 30i Model A, Model A5, Model B, Model B5 Fanuc 31i ...
When launching a Predator application, a printer error appears
Problem When launching a Predator application, an error pops up that says "Problem getting printer information from the system. Make sure the printer is set up correctly." Solutions In Windows and under Printer & Scanners, toggle the option to "Let ...
How to Submit a Support Ticket
Overview When submitting a support ticket to Shop Floor Automations, it is important to include details so we can properly assign, prioritize, and handle your ticket. Emailing for Tech Support Send all inquiries to support@shopfloorautomations.com ...
Is there Predator Software v10 Windows 10 compatibility?
Yes. While official support will come with Predator Software v11 applications, several clients are currently running Windows 10 with Predator Software v10. Do contact our support team for assistance prior to upgrading.
How do I do a permanent code install for the codes and SIM that I received from Predator?
It is best to following this article, How to License a New Predator Installation.
Why does Predator Software take a long time to load?
To solve this problem run Microsoft Internet Explorer and from the Tools menu select Internet Options. A dialog will appear, click the Advanced tab and scroll down to the Security section. Uncheck the “Check for publisher’s certificate revocation” ...
I can't uninstall Predator Software products - I get error message Article 2000002
If you can’t uninstall a Predator application, do the following steps: Log into Windows as an Administrator Select Control Panel from the Start Menu Select Add/Remove programs Select the appropriate Predator application Click the Remove button If ...
What are the Predator Software System Requirements?
Overview System requirements for Predator applications are listed below. Most implementations can be done on either a desktop or server operating system. Predator PDM has additional requirements. Review Predator PDM IT Requirements for more ...
What TCP Ports Does Predator Use?
Predator CNC Editor Enterprise Port Description 80 Browser & Viewer 445 Microsoft SMB 1433 & 1434 Microsoft SQL Server and Microsoft SQL Server Express 1521 & 1630 Oracle and Oracle Express Predator CNC Service Port Description 80 Elexa CNC, Fanuc ...
What is MSCOMCT2.OCX or MSCOMCTL.OCX Error?
Problem Receive the error while using a Predator product. Reason Windows is missing the ActiveX component Solution for MSCOMCT2.OCX Close Predator Download and unzip the attached MSCOMCT2.OCX file Place the .OCX file in one of the folders below For ...