FAQs
How to Check if Mazak Control has Ethernet
Overview Mazak Mazatrol controls have supported Ethernet functionality for several decades due to them being Windows-based. This article will help identify which models have network capabilities and is based on experience from SFA technicians and not ...
What is causing my serial RS232 cable problems?
Here are some options, but we definitely recommend you contact our Support team. Connecting pin one (earth ground) at both ends: This creates a giant antenna, earth ground should only be connected at one end and generally at the device that is most ...
How can I troubleshoot my CNC that is not communicating?
There are several steps to verify if a CNC is communicating, or if it is a CNC that is not communicating. You will first want to verify the RS232 cable is connected to each device securely. There maybe two ports on the controller or appear to be a ...
How do I Update the Predator Configuration File (.pxp)?
When upgrading Predator DNC or DNC Enterprise PXP, follow the steps below: Exit Predator DNC or DNC Enterprise Browse to C:\Predator Software\Support\PXPs This is a common place file will be, but can be located some where else Copy the PXP into the ...
How do I get rid of buffer overflow errors on my CNC machine?
For CNC buffer overflow errors, the process of disabling your ‘FIFO-buffer’ when using the PC’s standard COM ports depends on the version of Windows you are using. In Windows NT 4: Go to the Control Panel. If ‘Ports’ is available, double-click on it. ...
How do you do a remote request from Predator DNC?
Remote request through Predator DNC: In many cases, a CNC machine may be located a good distance away from the computer, or perhaps a number of machines are connected to a central computer. In either case, the last thing you want is machine operators ...
Why won't my machines communicate after I moved DNC to another computer?
Migrating your Predator DNC software over to a new computer is a fairly complex process and there are many reasons your machines may not be communicating. To make certain that this issue gets resolved, give our Tech Support line a call so we can get ...
What is a ‘SIM Wrapper Error’ after moving Predator DNC to a new computer?
The SIM Wrapper Error is actually one of many various errors generated during licensing. If you recently moved your computer then you may have forgotten to move your USB license key to your new computer. If you are still experiencing issues after ...
How do I delete extra spaces/carriage returns?
The following example will automatically delete extra carriage returns during a Receive from CNC command. Receive Translate Characters Translate Action \013 Remove \010 Replace with \013\010
What does this SIM wrapper error mean?
Contact support for a more in-depth explanation, but here are some codes: We always recommend you first make sure you review your Predator serial number and access code for typos. Extra spaces or tabs can cause issues. Don’t assume a zero in the code ...
How do I add a new CNC Machine to Predator DNC?
To add a CNC to Predator DNC, a few items are required. Available Serial Port Available DNC License Make and Model of the CNC Control Copy Existing / Similar or Sample PXP Begin by confirming you have an available serial port on the Predator DNC Hub ...
Why am I getting garbage data when I try to punch out to Predator DNC Software from the machine?
Most of the time, this is caused by having improper serial communication (RS232) parameters set. Check to make sure your baud rate, parity, data bit, and stop bit within Predator DNC match the settings on your control.
Why is Predator DNC Software showing a gray screen on startup?
If you see a gray screen when you open Predator DNC, you will need to map the location of your PXP file. To do this, open the DNC in Administrator mode, choose File, then Open. Now point to the location of your PXP file and click Open.
What are the Predator DNC "low-level" errors?
Error Number 2: File Not Found. Problem: The file could not be found Solution: Verify the file name is typed correctly and the file exists. Check the directory and the extension settings in Predator. Error Number 3: Path Not Found. Problem: The path ...